Legal information and policies that govern our services and your use of our website.
Last updated: March 2025
These Business Terms and Conditions ("Terms") apply to the supply of web development, design, hosting, support and related services ("Services") by Wright Websites ("we", "us", "our") to you ("Client", "you", "your") unless otherwise agreed in a signed statement of work, order form or separate contract. In the event of conflict, a signed agreement or statement of work shall prevail over these Terms. References to "in writing" include email where appropriate. Headings are for convenience only and do not affect interpretation.
A contract is formed when you accept our quote, proposal or order (by signature, email confirmation or payment as applicable) or when we begin performing the Services with your agreement. You represent that you have authority to bind the business you are acting for.
We shall perform the Services with reasonable skill and care, in accordance with any agreed specification and timetable, and in compliance with applicable law. We do not guarantee specific results (e.g. search engine rankings or sales) unless expressly warranted in writing. We will use reasonable endeavours to meet agreed deadlines but time shall not be of the essence unless expressly agreed.
You shall: provide timely access to information, content, credentials and decisions we reasonably need; ensure that any content or materials you supply do not infringe third-party rights and are not unlawful; obtain any licences or consents required for your use of the deliverables; and pay sums due in accordance with these Terms and any invoice.
Prices are as set out in our quote, proposal or order and are exclusive of VAT unless stated otherwise. We may charge for additional work outside the agreed scope at our then-current rates. Invoices are due within the period stated on the invoice (typically 14 or 30 days). We may charge interest on late payments at the rate prescribed under the Late Payment of Commercial Debts (Interest) Act 1998 and recover reasonable costs of collection. We may suspend Services while sums are overdue.
We may carry out credit or identity checks on you (and, where you are a business, on the business and/or its directors, partners or key individuals) at any time during our relationship. Such checks help us assess creditworthiness and manage risk. We will use information obtained for that purpose in accordance with applicable law and our Privacy Policy.
Pre-existing intellectual property of each party remains that party's property. Upon full payment, we grant you a non-exclusive, perpetual licence to use the deliverables (including custom code and designs created for the project) for the purposes for which they were supplied. We retain the right to use general skills, know-how and non-client-specific materials. Third-party components may be subject to their own licences. Any bespoke IP assignment must be agreed in writing.
Each party shall keep the other's confidential information secret and use it only for the purpose of the contract. We shall process personal data in accordance with our Privacy Policy and applicable data protection law, and only as necessary to perform the Services. We act as data processor where we process personal data on your instructions; you remain data controller and are responsible for ensuring your instructions and use of the Services comply with law.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. Subject to that: we shall not be liable for indirect, consequential or special loss, loss of profit, revenue, data or goodwill; and our total liability for any claim or series of related claims arising from or in connection with the contract shall not exceed the total fees paid or payable by you for the relevant Services in the 12 months preceding the claim. These limits apply whether liability is in contract, tort (including negligence) or otherwise.
Either party may terminate the contract in accordance with any termination rights in the relevant order or statement of work. We may terminate immediately if you breach these Terms and fail to remedy within a reasonable period, or if you become insolvent. On termination, you shall pay for all work done and costs incurred up to the date of termination. Cancellation of recurring services (e.g. hosting or support) may be subject to notice periods as set out in the relevant service terms.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that we may bring proceedings in your country of residence. No waiver of any right shall be effective unless in writing. If any provision is held invalid, the remainder shall continue in force. We may vary these Terms on notice to you; continued use of Services after the effective date constitutes acceptance unless the change is material and you terminate in accordance with the notice. Except where a contract is made with a consumer, these Terms constitute the entire agreement and supersede prior discussions; nothing in these Terms confers rights on any third party.
For questions about these Terms, please contact us using the details on our website.